Free Shipping on All US Orders
FAQ's
What currency are prices listed in on the website?
All prices are listed in USD.
All prices are listed in USD.
When will my order ship?
Orders typically ship within 1-2 business days. You will receive a tracking number 3-5 days after your order has shipped. If you haven’t received a tracking number after 7 business days, please contact us at info@nwherbco.com.
Orders typically ship within 1-2 business days. You will receive a tracking number 3-5 days after your order has shipped. If you haven’t received a tracking number after 7 business days, please contact us at info@nwherbco.com.
How long does shipping take?
Shipping within the US is free with no minimums and takes 3-7 business days. At this time, we do not offer international shipping.
Shipping within the US is free with no minimums and takes 3-7 business days. At this time, we do not offer international shipping.
Can I return my order if I’m not satisfied?
Yes, we offer a 100% money-back guarantee for defective or damaged products. Returns are accepted within 30 days of purchase. You are responsible for return shipping costs, and a full refund will be issued once we receive the returned product. Please include your name and order number with the return. Note: If your package is in transit, you must wait for it to arrive before initiating a return.
Yes, we offer a 100% money-back guarantee for defective or damaged products. Returns are accepted within 30 days of purchase. You are responsible for return shipping costs, and a full refund will be issued once we receive the returned product. Please include your name and order number with the return. Note: If your package is in transit, you must wait for it to arrive before initiating a return.
Can I cancel my order?
You can cancel your order without penalty before it ships. If the order has already shipped, please follow our return process for a full refund. Contact us at info@nwherbco.com to cancel.
You can cancel your order without penalty before it ships. If the order has already shipped, please follow our return process for a full refund. Contact us at info@nwherbco.com to cancel.
What if I entered an incorrect shipping address?
If you provided an incorrect address, please reply to your order confirmation email or contact us at info@nwherbco.com within 24 hours of placing your order. We can update the address during this period. No refunds will be issued for incorrect addresses after 24 hours.
If you provided an incorrect address, please reply to your order confirmation email or contact us at info@nwherbco.com within 24 hours of placing your order. We can update the address during this period. No refunds will be issued for incorrect addresses after 24 hours.
I have a question that isn’t answered here. How can I get help?
We’re happy to assist! Please email us at info@nwherbco.com with your question, including your order number for faster service. We receive a high volume of emails, so clearly stating your issue will help us respond promptly.
We’re happy to assist! Please email us at info@nwherbco.com with your question, including your order number for faster service. We receive a high volume of emails, so clearly stating your issue will help us respond promptly.